Troubleshooting

Solutions to common problems, error messages, and debugging techniques for YMCA Website Services.

Having trouble? Browse our troubleshooting guides by category to find solutions to common issues.

Browse by Category

White screens, permission denied, Composer conflicts, database failures

Slow page loads, high memory usage, optimization techniques

Blocks not appearing, section styling, media upload failures

Version compatibility, module conflicts, configuration imports

API connection failures, programs not displaying

Error messages, Drush commands, browser tools, Twig debugging

If you’re still stuck:

Search the Docs: Use the search bar above to find solutions
Check Release Notes: Your issue may be documented in release notes
Community Forum: Ask on the message board
Monthly Calls: Join our monthly community calls for live Q&A
GitHub Issues: Report bugs at github.com/YCloudYUSA/yusaopeny/issues
Contact Your Partner: Reach out to your YMCA Website Services development partner

Always backup before updates

drush sql-dump > backup-$(date +%Y%m%d-%H%M).sql

Test on staging first
- Never update production directly
- Use identical staging environment
Keep regular backups
- Database: Daily
- Files: Weekly
- Code: Use Git
Monitor logs
```
drush watchdog:tail
```
Stay updated
- Subscribe to security advisories
- Join monthly community calls
- Watch for release announcements
Document your configuration
- Keep notes on custom modules
- Document API integrations
- Track theme customizations