Activity Finder Issues

Having trouble with Activity Finder? Find solutions to common integration issues below.

API Connection Failures

Error: Could not connect to Daxko/ActiveNet/Personify API

Solutions:

1. Check API Credentials

   • Visit /admin/openy/integrations/activity-finder
   • Re-enter API key and secret
   • Test connection

2. Check Firewall

   # Test API endpoint
   curl -I https://api.daxko.com/
   

3. Check Logs

   drush watchdog:show --severity=Error | grep activity
   

4. Contact CRM Provider

   • Verify API credentials with Daxko/ActiveNet/Personify
   • Check for API endpoint changes

Programs Not Displaying

Problem: Activity Finder shows no programs.

Solutions:

1. Check Mapping

   • Visit /admin/openy/integrations/activity-finder/mapping
   • Ensure categories are mapped

2. Clear Cache

   drush cr
   drush cron
   

3. Check API Response

   drush watchdog:tail
   # Visit Activity Finder page and watch for errors
   

Need more help? See Debugging Techniques or Get Support.